Privacy & Security
At CocoSofa, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.
Information We Collect
We may collect personal information when you:
- Place an order
- Contact us via email or contact forms
- Subscribe to updates or offers
This information may include your name, email address, phone number, and delivery details.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Respond to enquiries and provide customer support
- Improve our products and services
- Send updates or promotional offers (only if you opt in)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Data Security
We take appropriate measures to protect your data, including:
- Secure website hosting
- Encrypted data transmission (SSL)
- Restricted access to personal information
While we take all reasonable steps to protect your data, no online system is completely secure, and we encourage safe browsing practices.
Cookies
Our website may use cookies to:
- Improve your browsing experience
- Analyse website traffic
- Support basic website functionality
You can control or disable cookies through your browser settings.
Third-Party Services
We may use trusted third-party services (such as payment providers or analytics tools) to operate our business. These providers only access the information necessary to perform their functions and are required to keep your data secure.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request corrections or updates to your data
- Request deletion of your data where applicable
To make a request, please contact us using the details below.
Contact Us
If you have any questions about this Privacy & Security policy, please contact us:
Email: info@cocosofa.co.uk